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Yelp Review – I love this pizza but today

YELP REVIEW: 1/8/2017
Clarissa A. Chicago, IL

“I’ve ordered from Lacocos for a couple years now. I love this pizza but today just made my love for this place grow. I ordered online (I normally don’t do this) and confused the pizza style I wanted. I’m not very familiar with the different style pizza as I normally order a regular pizza (thin crust is what it’s called) so I ordered a pan pizza not knowing it came with more dough and cheese. I had guests over and this pizza was way too small for the number of guests I had. I called the restaurant and explained my situation, I’m not sure who I talked to but they seemed confused and unsure on how to handle the situation. I explained that the pizzas were untouched and had only been opened. The woman on the phone was very kind and she offered to send a thin style pizza but only one, on the house. This was by far the best customer service I have ever received. I have yet to meet any other restaurant willing to do this, obviously they would loose money on their part, so I was very grateful. I’m not sure why they only have about 3 stars but if you ask me they’re #1 on customer service. Will definitely continue to order from LaCocos, I’ll just call next time to avoid any confusions.”

Originally reviewed on Yelp, by Clarissa A from Chicago, IL

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